AI Agent for travel partners with itinerary recommendations

1stintelligent sales agent for partners

AI AgentsVERIFIEDREF: CASE-002

SEC.01 // THE CHALLENGE

Lima Tours' commercial partners — agencies and operators — spent significant time manually searching itineraries, comparing options, and assembling proposals for their travelers. The process depended on each seller's individual knowledge, creating inconsistency in recommendations and leaving high-margin products unpromoted. The partner experience was slow and the opportunity to move strategic packages was lost.

SEC.02 // THE APPROACH

We built Lima Tours' first AI Agent: a system that understands traveler needs through the partner, searches the complete itinerary inventory, and recommends the best options prioritizing high-conversion and high-margin packages. The agent learns from each interaction, continuously improving its recommendations. It integrates directly into the partner's workflow, eliminating manual search and accelerating the booking cycle.

SEC.03 // THE OUTCOME

Partners access intelligent recommendations in seconds, eliminating manual search friction. User experience improved significantly, reducing the time between inquiry and booking. High-margin packages increased their visibility and turnover by being actively recommended by the agent, moving strategic product that previously depended on each seller's individual knowledge.

KEY TAKEAWAY

An intelligent agent doesn't replace the seller — it turns them into a faster, more precise advisor with complete inventory access.

OTHER CASES

Fashion Retail / E-commerce

Smart Product Feed for performance ads in fashion retail

+20%

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